Terms of Service | American Pipelining Solutions

American Pipelining Solutions

Terms Of Service

Last Updated: [January 2025]

Welcome to American Pipelining Supplies (“APS,” “we,” “our,” or “us”). By accessing or using our website, products, and services, you agree to comply with the following Terms of Service.

1. General Conditions

  • APS reserves the right to refuse service, cancel orders, or modify our offerings at any time.
  • Unauthorized use of this website may result in legal action.

2. Product Returns

Customers may return any item purchased from APS within 30 days of receipt. Refund eligibility is as follows:

  • Defective, damaged, or incorrect items: Full refund, including return shipping.
  • Used or damaged returns: 50% restocking fee applies; customer receives a 50% store credit.
  • Unwanted items or change of mind: 30% restocking fee applies; the customer pays return shipping.

All refunds/credits will be processed once returned items are received at APS headquarters.

3. Payment Terms & Late Fees

Standard payment terms are NET 15, meaning full payment is due within 15 days of the invoice date. Late fees apply as follows:

  • 45 Days Delinquent: 3% Late Fee
  • 60 Days Delinquent: 4.5% Late Fee
  • 75 Days Delinquent: 6% Late Fee

Accounts with past-due invoices will be placed on credit hold suspension until full payment is received. Delinquent accounts over 75 days may be sent to collections.

4. Shipping & Order Processing

Orders must be placed by the cut-off times below to be processed the same business day:

  • Overnight & Express Shipping: 12 PM EST
  • Freight Shipping: 1 PM EST
  • Ground Shipping: 2 PM EST

Orders placed after these times will be processed the next business day, subject to item availability.

5. Anti-Fraud Policy

American Pipelining Supplies is committed to protecting our customers from fraudulent activity. Our anti-fraud policies include:

  • Order Flagging & Review: Any order flagged as a potential fraud risk will be reviewed before processing.
  • Automatic Order Cancellation: If an order is confirmed as fraudulent, it will be immediately canceled.
  • Prohibited Transactions: Any individuals or entities involved in fraudulent orders will be permanently banned from future purchases.

6. Limitation of Liability

APS is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or services. This includes, but is not limited to, lost profits, business interruptions, or data loss.

7. Contact Information

For questions or concerns regarding these terms, contact us: