Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

• Contact Information (name, phone number, email, billing/shipping address)
• Transaction Data (purchase history, payment details)
• Technical Data (IP address, browser type, device information)

2. How We Use Your Information

We use your data to:

• Process orders and fulfill shipments.
• Provide customer support and respond to inquiries.
• Improve our website and services.
• Prevent fraudulent transactions and enhance security.
• Comply with legal obligations.

Data Sharing & Third-Party Services

We do not sell or rent personal information. However, we may share data with:

• Shipping carriers for order fulfillment.
• Payment processors to securely handle transactions.
• Legal authorities if required by law or fraud investigations.

4. Data Protection & Security

We implement security measures to protect your personal data. However, no method of data transmission over the internet is 100% secure.

5. Your Rights & Choices

You have the right to:

• Request access to your personal data.
• Correct or update inaccurate information.
• Opt out of marketing emails.

6. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

7. Contact Information

For questions about this policy, contact:

• Phone:(888) 259-9359
• Email:sales@pipeliningsuppliesusa.com

8. Use of Lead Forensics

We use a B2B lead generation and analytics service called Lead Forensics to help us understand how businesses engage with our website. Lead Forensics identifies the company associated with a business IP address when a visitor accesses our site. This information is used to better tailor our marketing, improve user experience, and support our commercial outreach efforts.

What Data Is Collected

Lead Forensics may collect:

• The IP address of the device accessing our site
• Non-personally identifiable technical data (e.g. pages visited, referral source, device/browser info)
• Publicly available firmographic details related to the visiting business

In some cases, we may use the Lead Forensics advanced tracking script, which sets a first-party persistent cookie (named Ifuuid) to enhance match accuracy. This cookie does not contain personally identifiable information and is valid for up to 12 months. When used, this cookie is only activated after the visitor provides appropriate consent via our cookie banner, in accordance with applicable privacy laws.

We do not use Lead Forensics to identify or track individuals. The service is strictly limited to business-to-business (B2B) data and does not associate IP addresses with specific individuals unless personal data is explicitly provided by the visitor through a form or other interaction.

Legal Basis for Processing

We process data obtained via Lead Forensics on the basis of our legitimate interests (GDPR Article 6(1)(f)) in generating B2B leads, understanding audience engagement, and improving our services. Where cookie-based tracking is used, it is only activated after obtaining user consent in jurisdictions where this is required.

Your Rights

Depending on your location, you may have certain rights under data protection law, including:

• The right to access your personal data
• The right to request correction or deletion
• The right to restrict or object to processing
• The right to opt out of tracking cookies
• The right to file a complaint with a supervisory authority

You can learn more about Lead Forensics' data processing and privacy practices here: leadforensics privacy policy.

To exercise any of these rights, or to request removal from future communications, please contact us at sales@pipeliningsuppliesusa.com.